Ask our experts a QUESTION

If you have an enquiry regarding the management or protection of your Intellectual Property (IP) in Southeast Asia, why not drop our IP Business Advisor an e-mail to or simply fill in the form below and click 'submit'. Your enquiry is treated in the strictest confidence and will be answered within 5-working days. You can also call the Helpdesk directly on +62 21 571 1810. Please note that the Helpdesk is based in Jakarta, Indonesia and there may be a time difference depending on where you are calling from. Opening hours are from 09:00 - 18:00 Western Indonesian Time.

Your confidential information is safe with us. The European Commission contractually requires the ASEAN IPR SME Helpdesk to treat all information, data and documents received from you, and dealt with by the Helpdesk and its experts, in the strictest confidence. We shall not make use of or divulge any information, data or documents to third parties. We respect the confidential nature of all information, data and documents which are provided to us by you and linked to the execution of Helpdesk tasks, both during and after the completion of the Helpdesk project.

All questions and personal information will be kept confidential.
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